All Systems Operational
Backend API Operational
90 days ago
99.95 % uptime
Today
Frontend API Operational
90 days ago
99.95 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Hosted Checkout Operational
90 days ago
99.99 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Storefronts Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Backend API response time
Fetching
Storefront API response time
Fetching
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024
Resolved - Notification templates have been restored, and the issue is now resolved.
Mar 1, 15:58 PST
Update - We are continuing to work on a fix for this issue.
Mar 1, 10:12 PST
Identified - The problem with order notifications not being sent has been successfully resolved. However, a secondary issue related to this has impacted certain users utilizing customized notification templates. Regrettably, this matter is still persisting. Our dedicated team of engineers is actively engaged in the restoration process for these templates.

We will promptly update this page with the latest information as progress unfolds. Additionally, we will reach out directly to individuals who have reported experiencing this issue. We appreciate your patience and understanding as we work diligently to address and rectify this ongoing concern.

Mar 1, 10:02 PST
Monitoring - A fix has been applied and notifications are now being processed as expected. We will continue to monitor the situation for any further occurrences.
Feb 29, 12:55 PST
Identified - We are aware of an issue that is impacting the delivery of notifications for certain users. It's important to note that this is not a platform-wide problem, and not all users encounter this issue. Our dedicated engineering team is actively working on a solution.

We will keep you informed with additional updates as they become available. Thank you for your understanding and patience as we work to resolve this issue promptly.

Feb 27, 17:25 PST
Feb 29, 2024
Feb 28, 2024

No incidents reported.

Feb 27, 2024
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 09:25 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Feb 23, 07:06 PST
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.