All Systems Operational

Uptime over the past 90 days. View historical uptime.
Backend API Operational
90 days ago
100.0 % uptime
Today
Frontend API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Hosted Checkout Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Storefronts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Backend API response time
Fetching
Storefront API response time
Fetching
Mar 5, 2026

No incidents reported today.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Experiencing degraded service
Resolved - A fix has been implemented, and system performance has recovered from the degraded state. Our team will continue to monitor to ensure stability and address any further issues.
Feb 26, 13:50 PST
Identified - We have identified posible root cause of the DB connection issue, working on fix
Feb 26, 09:33 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Feb 26, 04:16 PST
Experiencing degraded service
Resolved - Side effect of upscaling database
Feb 26, 02:49 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Feb 26, 02:12 PST
Experiencing degraded service
Resolved - We have upscaled our database to handle larger amount of data
Feb 26, 01:57 PST
Identified - We are upscaling our cloud DB to prevent this issue in future
Feb 26, 01:17 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Feb 26, 00:57 PST
Feb 25, 2026
Updating storefronts infrastructure
Completed - The scheduled maintenance has been completed.
Feb 25, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:00 PST
Scheduled - We will be performing scheduled maintenance to migrate storefronts and hosted checkouts to a new infrastructure.

Our team will actively monitor system performance and address any irregularities to ensure the platform remains stable throughout the maintenance window.

For real-time updates and confirmation once the maintenance is complete, please check our status page.
Feb 24, 10:20 PST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Experiencing degraded service
Resolved - We faced short time database connection problem
Feb 22, 07:25 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Feb 22, 06:52 PST
Feb 21, 2026

No incidents reported.

Feb 20, 2026
Experiencing degraded service
Resolved - Our backend was not able to connect to cloud database provider, it was shortly resolved
Feb 20, 03:39 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Feb 19, 23:20 PST
Feb 19, 2026
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