Experiencing degraded service

Incident Report for Swell

Resolved

This incident has been resolved.
Posted Dec 04, 2024 - 07:35 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2024 - 06:56 PST

Update

Our team is actively working on resolving the issue. We will share further updates as soon as they become available.
Posted Dec 04, 2024 - 06:45 PST

Update

Our team is still working on a fix to resolve the issue affecting the hosted checkout on some accounts.
Posted Dec 04, 2024 - 06:15 PST

Identified

The issue has been identified. Our team is working on a fix to resolve the issue with hosted checkout.
Posted Dec 04, 2024 - 05:43 PST

Update

Our team is still investigating the issue with hosted checkout.
Posted Dec 04, 2024 - 05:08 PST

Investigating

The Swell platform is investigating an issue with our hosted checkout. Our team is investigating the issue.
Posted Dec 04, 2024 - 04:12 PST
This incident affected: Hosted Checkout.