Issue on hosted checkout for storefronts

Incident Report for Swell

Resolved

After monitoring the issue, we didn't find any new occurrences and we consider the issue closed.

Posted Dec 08, 2021 - 13:09 PST

Monitoring

The issue has been fixed and we will continue to monitor it.

The issue was presented due to a misconfiguration, affecting a subset of customers.

Posted Dec 08, 2021 - 09:24 PST

Identified

The issue has been identified and we are working on solving it.

Posted Dec 08, 2021 - 08:48 PST

Investigating

Checkout page times out when the hosted storefront is hosted using a CNAME.

We are investigating the issue.

Posted Dec 08, 2021 - 08:01 PST

This incident affected: Hosted Checkout.