System upgrades [downtime expected]

Scheduled Maintenance Report for Swell

Postmortem

Downtime did not exceeded 10 minutes, no unexpected issues occurred and maintenance was completed successfully.

Posted Dec 07, 2021 - 09:00 PST

Completed

The scheduled maintenance has been completed.

Posted Dec 07, 2021 - 08:15 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2021 - 07:30 PST

Scheduled

We will be undergoing scheduled upgrades that will affect API connectivity during this time, affecting a subset of users with partial downtime of Swell services.

This upgrade aims to enhance our infrastructure, to be more flexible, reliable, and prevent any future downtimes due to maintenance.

Downtime is expected to be 15-30 min

Posted Dec 01, 2021 - 09:51 PST

This scheduled maintenance affected: Backend API, Frontend API, Dashboard, Hosted Checkout, CDN, and Storefronts.